Rest assured I have 15+ years’ experience going into specifically helping people with written language. I’ve helped clients develop and conduct research, websites, books, bios… The list goes on. I can speak jargon or biz casual; the choice is yours. Let’s chat! You can reach me via the contact page.
Once everything is official and finalized, I’ll send you a client intake form and/or contract depending on service chosen.
That’s a great question! The best way to figure this out is to tell me what you want and give me an example of what the work-in-progress looks like at present. In the absence of work-in-progress, send me an example of your typical writing.
The number one thing you need to know is that my services range from the lightest polish to full-on content development and our mutual investment will adjust accordingly.
Barely. Mostly, my work is maintained in the strictest of confidence. And you can be assured that our work together will be maintained similarly.
However, I did recently put out an ask to my clients for the sake of showing my work. And a small handful agreed. You can see samples of my work here (and a huge thanks to them for being open to this!).
What I wouldn’t give to have this done for you by yesterday! Fortunately, I’m usually booked out and I’d be happy to let you know the earliest I could accommodate your request.
Heads up: It could be a couple days to a couple weeks to a couple months.
Best tip: Let me know ASAP when you’d like my attention for something. Book me ASAP and then let me get it done for you ASAP. Best not to wait until the last minute. Unless you don’t mind paying a rush fee — then, by all means, give me a heads up on your urgent matter. I live to help!
Ooh, another great question! I manage my workload with enough wiggle room to allow for the unexpected. I detail standard turnaround times for specific projects on my services page: Depending on the complexity of the project (are we writing or polishing newsletters, blog posts, or a book?), it could take as little as a week or a couple months.
I always confirm deadlines before we begin. In fact, one of my first questions will be “When do you need this by?” This is a win-win! You know when to expect our finished work and I know what my availability is for prospective clients.
Heads up: I do take deadlines very seriously. If I’ve promised somebody else that I’ll be available to assist them, I can’t let them — or you — down. My word is my reputation (pun intended).
Once we agree on a deadline, I mark it on my calendar and use that to judge availability for booking future projects.
Versatile should be my middle name at this point. You can send me documents as MS Word, Google Docs, URLs, or PDFs.
Microsoft and Google Docs will be better suited for more involved work, whereas URLs and PDFs are compatible with software I have for lighter editorial feedback.
Clients that are not familiar with the comments or track changes features of Microsoft will prefer Google Docs for the more intuitive and user-friendly approach.
This is my favorite question! (Kidding. Not kidding.) I invoice and request payment via PayPal prior to work commencing. For invoices over $249, you have an option to pay in installments with the entire balance due prior to the deadline date.
If you prefer to send a check, please do so to allow time for it to clear before project start date.